Although we'd like to think that our products come from a magical land, packed by magnificent elves, some of them are really shipped from Asia. This is because we're cutting the middle-man and purchasing directly from the manufacturer, passing the savings to you. Therefore, once you place your order, allow 3 – 7 business days for handling and 12 – 20 days for delivery. Please take this timeline into consideration if placing orders that you would like to receive for holidays or special occasions. We'll keep you posted the whole time; you'll receive order confirmation and shipping emails from us.
Shipping within the United States is free of charge, except for free products, where the shipping fee may vary. International shipping has a fee of $4.99.
Before placing your order, confirm that the shipping address provided is correct. Otherwise you will be responsible for any shipping charges resulting from re-shipping the order to the correct address. Green Rocket Store cannot be held responsible for orders shipped to incorrect addresses provided by you.
You will be able to cancel an order if it has not been processed and shipped.
Some products will require import/customs taxes be paid. These will be your responsibility. Green Rocket Store will not be held responsible for customs taxes.
Keep in mind that, in many cases, your order will be sent in separate packages.
If you have any question or comment, please contact us at email@example.com.